BookPhillyLimo.com

Terms of Service

Last updated November 13, 2026

These Terms of Service apply to rides booked with BookPhillyLimo.com, a Chauffeur service operated by Narjes Transit LLC in Philadelphia, Pennsylvania ("we", "us"), and to your use of this website. By booking a ride or using this site, you agree to these terms.

Our Service

We provide prearranged, Chauffeured luxury SUV transportation, including airport transfers, private jet and FBO pickups, hourly service, corporate travel, events and long distance trips. We are licensed and regulated by the Philadelphia Parking Authority (PPA) and fully commercially insured.

Bookings

Online bookings are made through our booking platform, Moovs, and are also subject to the terms shown there. You can also book by calling or texting us. A booking is confirmed once we accept it and send your confirmation. Please give accurate details, including pickup time and location, passenger count, luggage, and for airport pickups your flight number and a contact phone number. For private flights, please share the tail number and FBO.

Quotes and Pricing

Every booking is confirmed with a quote. Prices can vary with date, time, distance, vehicle availability and demand, so the quote confirmed at booking is the price that applies to that ride. Extra charges may apply for changes you make, additional stops, extra wait time beyond the included allowance, hours beyond the booked time, or cleaning, as described in the Service Details and Policies on our home page. Gratuity is at your discretion. Call any time for an estimate.

Changes and Cancellations

Cancellations and changes follow the Cancellation, Wait Time and Hourly Minimums details on our home page, which are part of these terms. Late cancellations and no shows may be charged as described there.

Passengers and Conduct

• The number of passengers may not exceed the number of seat belts in the vehicle. Children count as passengers.
• All passengers must wear seat belts.
• Child seats are available on request. Please mention them when booking.
• Smoking, vaping, illegal drugs and open containers of alcohol, except where permitted by law, are not allowed.
• Passengers must treat Chauffeurs and vehicles with respect. Your Chauffeur may end or refuse a ride if a passenger's behavior is unsafe, unlawful or abusive.
• You are responsible for damage to the vehicle and for cleaning needed due to spills, stains or mess caused by your party or pets.
• Pets are welcome when declared in advance.

Luggage and Personal Items

Luggage limits are described in our Policies. Please check the vehicle for your belongings before leaving. We are not responsible for items left behind, but we will do our best to help you recover them.

Delays Outside Our Control

We plan every ride carefully, but we are not responsible for delays or missed connections caused by traffic, weather, road closures, accidents, flight changes, security procedures or other events outside our reasonable control.

Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim relating to a ride or this website is limited to the amount you paid for that ride, and we are not liable for indirect, incidental or consequential losses. Nothing in these terms limits liability that cannot be limited under applicable law.

Website

This website is provided for information and booking. Content, photos and descriptions are for illustration and may change. Our Privacy Policy explains how we handle personal information.

Governing Law

These terms are governed by the laws of the Commonwealth of Pennsylvania. Any dispute will be handled in the state or federal courts located in Philadelphia County, Pennsylvania.

Changes to These Terms

We may update these terms from time to time. The version in effect when you book applies to that ride.

Contact Us

BookPhillyLimo.com, operated by Narjes Transit LLC, Philadelphia, Pennsylvania.
Call or text (215) 416-7188.